All Marks & Spencer articles – Page 7
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NewsM&S ditches best before dates on fruit & veg
The retailer is removing best before dates from the labels of over 300 fresh produce items and replacing them with a code system
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Supermarket customer satisfaction rises as complaints in other sectors reach record levels
M&S Food was the highest-ranked supermarket when the index was last published, in January. Aldi came highest among its rivals in July 2021
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Portman Group rules against Marks & Spencer snow globe gins for under 18 appeal
Marks & Spencer claimed the bottles – which featured a light-up mechanism – were not designed as ‘a novelty, toy, or something that should be used by children’
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M&S Food appoints new chief commercial officer Paul Friston
As part of the M&S Food leadership team, he will report directly to new Food MD Alex Freudmann
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Comment & Opinion
Don’t ignore TikTok: it’s time retailers engaged in short-form shoppable videos
Retailers have yet to integrate shoppable short-form video content into their e-commerce or in-store media estates, says Matt Lee, MD at Capture
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News
M&S launches new job support package for Ukrainian refugees
The package includes a new careers platform with translated job descriptions to encourage refugees to apply for jobs at M&S
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M&S ‘bewildered’ after Michael Gove calls in Marble Arch development plan
The retailer plans to demolish the current 92-year-old building on 458 Oxford Street and replace it with a modern retail and office complex
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The Black Farmer launches limited edition Carnival sausage
The Carnival sausage aims to highlight Windrush Day, Jamaican independence’s 60th anniversary and the return of the Notting Hill Carnival
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Comment & Opinion
Can new M&S Food MD Alex Freudmann fill Stuart Machin’s shoes?
Who exactly is the man entrusted with the task of taking the retailer’s strongest-performing category for years to the next level?
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News
M&S calls for changes to government’s Apprenticeship Levy to tackle labour shortages
Operations director Sacha Berendji criticised the programme’s ‘one size fits all’ approach
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M&S Food marketing director Sharry Cramond to also oversee hospitality
Cramond, who has been the food division’s marketing chief for over four years, will now also oversee all 330 of M&S’s in-store coffee shops
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Analysis & Features
Live shopping, a Norwegian Ocado and the M&S ‘bullseye’: five key moments from Shoptalk Europe
While TikTok sees the UK live shopping market reaching $7.4bn, M&S unveiled its plans to personalise five billion customer interactions
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Aldi teases M&S again over the return of Cuthbert the Caterpillar
Using the hashtag #Cuthback, Aldi’s social media team has been tweeting pictures of vans parked outside M&S stores bearing billboards with pictures of Cuthbert and messages such as ’Aisle be back’
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M&S launches sustainability innovation challenge for startups
The retailer is looking for ideas and technologies that can drive sustainability both in the supply chain and in customer-facing operations
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Comment & Opinion
Is criticism of supermarket bosses’ exorbitant bonuses amid cost of living crisis justified?
Because profits (and other more complex metrics) have exploded in the past year, performance compensations tied to those financial metrics ultimately grew at a higher rate too
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News
Outgoing M&S CEO Steve Rowe bags final £1.6m bonus
His total pay packet was £2.6m, up from £1.1m in 2020/2021
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M&S trials refillable range of homecare cleaning products
The retailer is launching M&S Refillable, which allows customers to choose from eight prefilled homecare products
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M&S selling 1kg packs of strawberries for Platinum Jubilee weekend
The new 1kg pack size saves consumers 25% on the price of a typical strawberry punnet
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M&S joins forces with national football teams for healthy eating campaign
The ‘Eat Well, Play Well’ campaign, which is set to promote positive healthy eating messages for children and adults
