All Service & availability articles – Page 7
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Grocer 33‘Lovely’ Waitrose wins again as Tesco lags on availability
The shop floor was spacious, clean and well organised
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News
KP Snacks warns customers of disruption to supply following cyber attack
In a letter seen by Better Retailing, it warned customers that disruption could last ‘until the end of March at the earliest’
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Grocer 33
Iceland wins tightest Grocer 33 battle in several months
Our mystery shopper described a trip to its Food Warehouse store in Boulevard Retail Park, Speke, as an “easy, enjoyable shop in a very pleasant environment”
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News
Rice prices on the rise as exports suffer from disruption to supply
There was ‘approximately 1.5 million tonnes of rice stuck at the ports, that India had planned to export this month’, said Mintec
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Comment & Opinion
How ‘just walk out’ stores can use technology and people to boost engagement
For a ‘nation of shopkeepers’, some physical retailers are at risk of putting considerable distance between themselves and their customers, says Tom Hostler of Publicis Poke
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Whitepapers
Recruitment, retention and resilience: How can grocery build a workforce fit for the future?
From Brexit to burnout, to ageing workers and the rise of digital commerce, grocery faces a perfect storm of pressures when it comes to recruitment, retention and building in relevant skills across its workforce.
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Grocer 33
Waitrose snags win with tidy shop and excellent availability
Waitrose was far out in front this week with a gap of 17 points to runner-up Sainsbury’s
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News
Walkers kicks off massive ad push as service recovers
The TV and digital push would ‘strengthen the nation’s love for the brand, whilst reminding crisp fans everywhere that simply no other brand compares’, said Walkers
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Grocer 33
‘Pleasant’ Tesco Bracknell wins in low-scoring week
This was a highly competitive week despite being generally low-scoring
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News
Tissues shortage as illness and supply woes combine
At the time of writing, Sainsbury’s and Waitrose had flagged the issue with availability notices on their websites
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Grocer 33
‘Well managed’ Waitrose wins first Grocer 33 of 2022 by a landslide
Our mystery shopper visited the small yet easy-to-navigate store on 2 January, and all the seasonal displays had already been taken down, giving it a bright and spacious feel
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Whitepapers
Hit Refresh. The return of the shopping experience post-pandemic
The Covid-19 pandemic has changed the shopping experience profoundly, forcing grocery retailers to place a new focus on hygiene, adapt their stores, and invest heavily online. The response has been radical and effective, with rewards to match.
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Grocer 33
Morrisons’ Christmas preparedness earns it Grocer 33 win
Morrisons in Chesterfield felt clean and safe, with excellent availability
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News
Gluten-free shoppers report food scarcity and soaring prices
Eighty-seven per cent of 1,891 gluten-free shoppers surveyed by Coeliac UK said they had seen a reduction in the number of gluten-free foods available over past months
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News
Seabrook struggling to meet ‘unprecedented demand’ for crisps amid Walkers shortages
A mass of Seabrook products have been out of stock in the mults for several days, with some SKUs unavailable for weeks
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Grocer 33
Christmas availability in good shape across the board as Tesco takes win
Tesco’s Extra in Toxteth, Liverpool, took the win with 83 points, aided by near-perfect stock availability
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News
Walkers crisps shortage set to extend deep into January
The crisps giant has been struck by supply issues since October - understood to be the result of an SAP upgrade at owner PepsiCo
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Grocer 33
Sainsbury’s Marsh Mills wins with good availability and ‘festive feel’
The ‘warm and seasonal’ store in Plymouth impressed with its attractive displays
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News
Robinsons Squash struggles with pineapple juice shortage
Over recent weeks retailers have struggled to get hold of one of its core squash lines
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Whitepapers
The new rules of shopper attention: what it takes for grocery brands to be seen, heard and remembered in 2022
In the face of media fragmentation, Covid and HFSS restrictions, fmcg brands have rarely had to work harder to get shoppers’ attention. A new Grocer Vision report explores how brands can stay visible, cut through the noise and get their message across.
