All Service & availability articles – Page 5
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Grocer 33Morrisons on top in ‘Super 33’ mystery shop with both discounters
To kick off the new Grocer 33 year, we’ve pitted Aldi and Lidl against the usual traditional grocers for the first time
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Grocer 33
Waitrose takes the lead with final Jubilee efforts, Asda flops
Waitrose in Saltash, Cornwall had an ‘enticing’ display of offers celebrating the Jubilee
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News
Rapeseed oil prices surge by up to 100% amid ongoing Ukraine conflict
Ambient giant Princes confirmed it had faced ’significant inflationary pressures’ after products from two of its cooking oil brands doubled in price
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Grocer 33
Sainsbury’s crowned winner of Jubilee week mystery shop
Scoring 81 points, the supermarket’s Calcot superstore in Reading impressed our shopper
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Grocer 33
Staff make or break it for winner Waitrose and bottom-placed Morrisons
The store was generally well stocked, particularly the fruit & veg aisle
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Whitepapers
How to achieve profitability in grocery e-commerce
Despite an increase in volumes during the pandemic, one of the biggest challenges in e-commerce grocery is profitability. Discover the innovative solutions offered by Scandinavian grocers.
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Comment & Opinion
Packaging shortages and strikes will hit smaller British drinks brands harder
Small booze brands are already closing at a rate of knots. Now they have to queue behind the major players for bottles and cans
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News
Canned drinks: shortage warnings as factory workers strike over pay
The strikes would impact day and night shifts at the factory, ‘potentially leaving Crown Bevcan unable to fulfil its orders’, said Unite
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News
Camden Town Brewery drops ‘never pasteurised’ promise amid supply complaints
The brand has launched a limited amount of a pasteurised Hells lager, called Flipping Hells, into the on-trade
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News
Britain could face bottled beer shortage as glass costs surge, suppliers warn
Small and medium-sized breweries are expected to bear the brunt of the impact of rising costs
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Grocer 33
Poor availability proves the downfall of most retailers in mystery shop
Tesco’s Thirsk superstore was our winner this week – the only store to earn points for stock availability
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Whitepapers
Young consumers identified as key to surviving the HFSS tsunami
Learn how young consumers are the key to unlocking success in a post-HFSS world.
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Grocer 33
Morrisons bests Tesco on service in close-run mystery shop
Morrisons has won its first Grocer 33 store of the week award in over two months
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Grocer 33
Waitrose wins Grocer 33 but availability is poor across the board
There were visible gaps on the shelves at our winning Waitrose store but its rivals also struggled with availability
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News
Nestlé discontinues Combos confectionery-popcorn hybrid range
A spokeswoman for Nestlé confirmed it had withdrawn the snacks from sale to focus on growing its core range
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Grocer 33
Sainsbury’s puts on stellar Grocer 33 performance while guest retailer Iceland flops
Our shopper said store standards were “exceptionally high”, the branch was “immaculately clean” and availability was excellent
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Whitepapers
2022 Consumer Trends in Sustainability in partnership with Kraft Heinz
Learn how consumers want brands to act more sustainably. Three-quarters of consumers expect brands to do more about sustainability.
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Whitepapers
Why local could be the future of grocery
Having kept us fed and safe so brilliantly during the pandemic, our supermarkets and their teams are again battling a fresh wave of challenges from the current supply chain and cost of living crises. So how can the Power of Local help?
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Grocer 33
Tesco wins with ‘wonderful’ staff and ‘hassle-free’ shop
Tesco’s Old Swan, Liverpool branch was spotlessly clean throughout, nicely spaced and ‘pleasing to the eye’
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Grocer 33
Waitrose Leigh-on-Sea bags win in low-scoring Grocer 33 week
Our mystery shopper raved about Waitrose’s displays but it was an overall low-scoring week as availability suffered across the board
