Stores insight and analysis
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Analysis & FeaturesSensei: the store that gets smarter with each shop
The Portuguese tech business has spent years perfecting a checkout-free store a grandmother could use. Its CEO explains why competitors like Tesco and Amazon are following suit
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Analysis & Features
How falling real estate store values are hitting supermarkets
Falling property values are dragging on retailers’ results, potentially affecting their ability to borrow or invest. How are they responding?
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Promotional Feature
5 top cybersecurity tips for retailers
With retailers being the ideal targets, attackers are finding new ways to breach their online security. Here, security specialist Thales identifies the key target areas and offers some top tips on how retailers can protect themselves from cybersecurity threats.
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Comment & Opinion
The awkward irony of Aldi’s April Fool’s Day joke
Aldi challenged shoppers to ‘beat the checkout’ staff – but it may have found its own way to do so
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Promotional Feature
Four ways to build customer-obsession into your business... and why you need to
The only way to build a better customer experience is to ensure that their satisfaction is a company-wide mission. Nicolas Hammer, CEO of leading customer interaction management platform Goodays (formerly Critizr), reveals how.
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Analysis & Features
How Kavanagh’s Budgens is putting a premium twist on convenience
Kavanagh’s Budgens in north London is filled with counters of fresh fish, exotic fruit & veg, plus riches of Spanish and Italian meats
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Comment & Opinion
How Argos became an unexpected high point of Sainsbury’s record Christmas
The ongoing focus on convenience and reliability enabled Argos to deliver at time when others fell short
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Analysis & Features
How Craigie’s gave its farm shop café a ‘colourful and organic’ £200k makeover
It comes 35 years after the Edinburgh business made its debut as a one-table retail operation in a converted barn
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Comment & Opinion
As Aldi enters the big four, are we approaching ‘peak discounter’?
There is more growth to come for Aldi and Lidl, if they don’t slip up, says Jeremy Garlick of Insight Traction
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Comment & Opinion
What Asda has learned from its sustainability store trials
Asda has learned a lot about how to operationalise a completely different way of retailing, says director of sustainable commercial activities Susan Thomas
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Comment & Opinion
Why we shouldn’t write off Amazon Fresh stores just yet
With a new physical store leadership team formed under Tesco veteran Tony Hoggett, Fresh’s expansion pause is likely to be just that
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Comment & Opinion
Why food and drink should pay more attention to Costco
Costco is flying under the radar, but offers plenty of lessons to other retailers
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Whitepapers
Eliminate checkout friction by revolutionising your POS experience
Learn how the Eggplant point-of-sale systems continue to evolve customer convenience
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Analysis & Features
New York Fancy Food Show 2022: top 10 emerging food trends
From mushroom crisps to collagen bars, The Brand Nursery director Chris Blythe rounds up the key points of interest
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Analysis & Features
Premier’s ‘Latest Thinking’ in convenience: inside Mandeep Singh’s store in Sheffield
A week after Premier’s Grocer Gold win for Symbol Retailer of the Year, we take a look inside the flagship store
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Comment & Opinion
Asda sprinkles a bit of festive magic on Easter
Asda wins this year’s battle of the Easter ads
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Comment & Opinion
What we can learn from Morrisons’ market trader approach to retail
The supermarket has stayed true to its heritage and differentiated itself from rivals, says Jeremy Garlick, partner at Insight Traction
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Analysis & Features
Four HFSS layout trials underway in UK stores
New HFSS laws ban the placement of unhealthy foods on checkouts, aisle ends and in store entrances. So what will retailers do with the vacated space? And where will they put those HFSS foods?
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Comment & Opinion
HFSS promo clampdown must be delayed but not because of Ukraine war
The full extent of the supply chain chaos being caused by the tragic events in Ukraine are becoming ever more clear. Yesterday an all-party group of MPs received evidence from a host of industry trade bodies which made for frankly terrifying listening. Five-fold increases in energy costs, fuel prices tripling, ...
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Comment & Opinion
Tesco’s food counter closure shows end is nigh for this unconvincing theatre
Just 6% of shoppers use supermarket food counters, says Joanna Blythman, food journalist and author of Swallow This
