All Omnichannel articles
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News
Yo Sushi owner Snowfox Group sold for £495m to Japan’s Zensho
The Snowfox Group has been transformed from a small UK-based restaurant chain to an omnichannel, multinational sushi operation
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Comment & Opinion
Marketers don’t need a coronation to push seasonal sales
Inspiring seasonal sales all year round can bring incremental gains, says Alban Villani, regional CEO EMEA at CitrusAd
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Promotional Feature
Four ways to build customer-obsession into your business... and why you need to
The only way to build a better customer experience is to ensure that their satisfaction is a company-wide mission. Nicolas Hammer, CEO of leading customer interaction management platform Goodays (formerly Critizr), reveals how.
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Comment & Opinion
How to get ahead of the curve on e-commerce campaigns
Grocery e-commerce is not without its challenges, but the channel brings several opportunities, says Matt Lee, MD at Capture
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Reports
The Big 30’s big buyouts and the foodservice fallout
If there was one area of wholesale you would forgive for not being too bullish right now, it would be foodservice
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News
Asda taps Publicis Sapient for post-Walmart e-commerce platform
The platform will be delivered by April 2024, as part of a “hugely ambitious” programme, Publicis Sapient said
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Comment & Opinion
Capitalise on commerce media by uniting marketing teams and budgets
To fully embrace this way of working, brands and retailers need to be open to more collaboration, says Matt Lee, MD at Capture
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Analysis & Features
Andy Jassy on the strategy of Amazon Fresh
Jassy made a surprise appearance on Amazon’s fourth-quarter results call last week, underlining its commitment to grocery
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News
Franco Manca launches chilled sourdough pizzas into Tesco
Franco Manca chairman David Page said he was ‘so happy to give the nation more ways than ever to enjoy our pizzas’
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News
Pioneering Omnichannel conference rearranged for 7 December
The event will now take place on Wednesday 7 December at the Pullman London St Pancras
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Reports
Why Pasta Evangelists is pivoting from DTC
Italian food specialist Pasta Evangelists is proving the power of omnichannel
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Promotional Feature
WATCH: Which digital channels are worth the investment for fmcg?
Catch up on our omnichannel webinar where we spoke to a panel of experts on how brands can craft and optimise their digital strategy.
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Reports
Disruptors list shows food and drink entrepreneurs second only to fashion
Eleven food and drink entrepreneurs made the Hurun UK Under 30s list 2022
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News
Tim Cook to pick his global omnichannel foodservice winners and losers at new conference
Conference tackles convergence of supermarkets, food to go, restaurants and rapid delivery
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News
Uber Eats makes rapid grocery move with new model
Unlike immediate-needs players which deliver from dedicated dark stores, Uber Eats Market has launched in partnership with Iceland, with some of the retailer’s staff dedicated to picking and packing orders in stores
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News
Wilko appoints David Hennessy as IT director
Hennessy has previously served as chief information officer at clothing brand Superdry and group IT director at Dixons Carphone
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News
Itsu’s Julian Metcalfe forecasts £100m in supermarket sales ‘very easily’
Founder Julian Metcalfe told The Grocer he expected the “extremely rapid” growth of the group’s grocery arm to continue in 2022 and beyond despite soaring costs and a squeezed consumer.
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News
Fussy raises £1.1m from crowd to boost eco-friendly personal care growth
Eco-friendly personal care challenger Fussy has raised more than £1m from the crowd as it seeks to eliminate single-use plastic in the category.
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News
Pasta Evangelists sales nearly double on omnichannel growth
Fresh Italian food specialist Pasta Evangelists almost doubled revenues following its sale to Barilla, although it warned the DTC market has slowed in 2022
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News
Johnson & Johnson secures supply deal with rapid grocer Zapp
According to Kantar research, speed of delivery was the main reason for consumers to not shop online for cough and cold treatments