All articles by Lilith Foster-Collins
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Grocer 33Waitrose Allington Park: Grocer 33 store of the week
‘This time of year we always see British soft fruit absolutely booming’
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Grocer 33
Waitrose online service excels to pip rival M&S/Ocado in mystery shop
Waitrose driver was ‘punctual, efficient and welcoming’
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Grocer 33
Waitrose: Grocer 33 star order of the week
‘We train our pickers to select items with the longest shelf life and best possible date for shoppers’
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Grocer 33
‘Inviting, clean’ Waitrose wins in a week of low scores
Waitrose staff were easy to find and one customer service agent was ‘super helpful’, our shopper said
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News
Biscuits getting costlier as prices come close to doubling
The cost of a simple biccy break has rocketed as biscuit SKU prices soar in the supermarkets and discounters, The Grocer’s Key Value Item tracker revealed this week
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Analysis & Features
The death of vegan brands and saviour of plant-based diets
Own-label success shows rumours of meat-free category’s death are greatly exaggerated
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Grocer 33
Sainsbury’s Thornhill: Grocer 33 store of the week
‘Multiskilling is key: every time we take on new colleagues for a particular role, we make sure they’re trained across the store’
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Grocer 33
Sainsbury’s impresses with ‘happy’ staff and good stock
Shop floor staff were easy to find, very friendly, and happy to help find an item
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Grocer 33
Waitrose Green Road, Meanwood, Leeds: Grocer 33 store of the week
‘On the rare occasion something is out of stock, my partners are experts in suggesting alternatives or recommending their best-loved products’
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Grocer 33
‘Attractive’ Waitrose store wins Leeds mystery shop despite IT glitch issues
Waitrose prevailed despite IT troubles leading to availability issues across its estate
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Comment & Opinion
Sainsbury’s value own-label relaunch makes sense, but does it scream budget?
Stamford Street shows Sainsbury’s has been paying attention to the success of Asda’s Just Essentials range
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News
Pasta, sugar and oil prices tumbling, KVI shows
The price of pasta, sugar, and vegetable oils all fell this week at several supermarkets in the latest sign of easing food inflation
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Grocer 33
Fully stocked Morrisons in Peckham wins our Grocer 33 mystery shop
The full basket was its second of the year and only the sixth achieved across all the retailers in the first 47 weeks of the competition
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Grocer 33
Morrisons Peckham: Grocer 33 store of the week
‘This is one of the more high-profile stores and the footfall is really big as well’
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News
KVI Tracker: Prices starting to fall across the chicken category
The prices of some fresh chicken products have fallen almost 10% over the past week, Assosia data shows
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Grocer 33
Full marks for service at winning Cornish Waitrose
The store, which has a small local population but a strong uptick in trade over the summer, scored 76 points overall
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Grocer 33
Waitrose Truro: Grocer 33 store of the week
‘The distribution team are really good at getting deliveries to us early’
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Grocer 33
Morrisons Cwmbran: Grocer 33 store of the week
‘We always have something going on, for example fundraising and working with the local community’
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Grocer 33
Morrisons delivers a ‘good feel’ with high standards
Morrisons Cwmbran took the crown on service and availability this week, thanks to excellent store standards
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Grocer 33
Deflation? What deflation? No big dippers in latest price comparison survey
Ahead of Rishi Sunak’s ‘inflation summit’, there was little sign of deflation in this week’s price comparison survey
